Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Darren M
Everyone I dealt with at Solid cars were professional and friendly. A few things were quickly sorted with the car that the new MOT had picked up. Definitely recommend them.
Maureen E
I bought a car couple of months ago there was a couple of marks on the paintwork which I said I would like done before buying it. Everything they said they would do was done. They even emailed me to see if I was still happy with the car.
David C
Friendly welcome and assistance looking around cars for sale . Bought the car of my choice and still happy with my car . Bought a extra 6 months RAC warranty . All cars go through a stringent check to confirm with RAC approval
Kenneth M
Very happy with the experience. The car was ready for pick up within a few days of placing a deposit - a 12 month MOT with no advisory and a straight forward transaction overall. I would recommend Solid Cars after my experience with them.
Maxim G
Very friendly service and knowledgeable staff. Set up a time to inspect and test drive the vehicle, picked it up the following week. Staff offered to drop off the car at our house. All as expected with our second hand Honda Jazz. Great value for our (new to us) little car.
Stephen M
arrived to pick'up a kia sadona. from the cick off the staff were very helpful did'nt leave me standing around, worm seat and a cupa ,very laxing .then they took me on a test drive ,that went really well .returned to office deal done .thank you all at solid cars ltd .
Angela H
Through the whole process, Solid cars provided a polite, thorough and informative service. I didn't feel pressured to buy and have driven the car to South Wales and back without any problems. I would definitely recommend this firm.
James B
Seen the car on auto trader.arranged a time to come and see the vehicle.on arrival member of staff seen to any inquiries I had they were very friendly,arranged a test drive along with a member of staff.we arranged to come back that day to buy the vehicle.again very friendly and professional
Graeme S
Bought a 2011 Picasso C4 semi-automatic. Came with new tyres, MOT, and a service. Only minor scratches, and interior trim in very good near-mint condition. At the upper end of what I would pay for a car of this age but the car is in very good condition. Drives beautifully whilst roomy and comfortable for my kids in the back. Friendly and helpful sales staff.
Ross L
Can't fault the service we received. Every promise was kept.
Bryron B
This is a friendly and professional outfit. A very good experience.
Prashant K
Very efficient service. Helped me in choosing my new car, had a bit problem in second week but was rectified and dealt quickly with no problem. Thanks for all your help. Will choose you again if i needed anything else for my car
Catherine L
Repeat customer, Great Service and super value products.
James M
Found a 2007 Ford Focus on this dealers site after much searching on Autotrader. Since a round trip to view it would have been a 320 mile journey I decided , after a conversation with them and in view of the description, its low mileage and its never failed MOT record, to buy it unseen. I arranged for the car to be delivered after it was given a new MOT test and taxed. It came with a three month RAC warranty and 12 months RAC breakdown service. The vehicle met with its description and so far so good. A good service from the company and I would recommend them to anyone looking for a used vehicle.
James P
A pleasure to deal with. Any issues I had were promptly dealt with. I can't recommend these guys highly enough. My CMax was presented to me valeted to a very high standard.
Ewan T
Great car they sold me. for spec and age it was priced decently. Great customer experience.
Caroline V
Good quality cars at great prices. Good service. Viewed my Focus on the friday, picked it up on the monday with finance in place. Thanks
Joe A
we found a DS4 Automatic with very low mileage but we in Scotland,but didn't put us off as we travelled from Manchester. set off early and got there for dinner. as we got there we had to wait a while but that's because the owner was with a customer allready. he was really friendly and help full. we was part ex'ing our old car which was a 2003 307. had a test drive and the car drove spot on. lovely car sales pitch to buy from. would defo recommend even if you was traveling as far as we did. worth the travel.
Colin R
Staff were very helpful and everything went through without any problems
Peter W
Very happy with the car I purchased from this company. They were friendly and courteous and never employed 'hard sell tactics.' They rectified several small issues I raised and did so quickly and without complaint. The quality of their vehicles is very high and I would happily recommend them to anyone.
John E
Good experience from initial communication to close of sale. Excellent after sales support too.
Pierre B
I saw the car on advertisement and messaged to get arrange a viewing. Went, manager was very nice and explained the detail quickly. After few days for the car to be ready MOT etc, went bought the car and the manager helped with the administration. Had one little issue related to a bolt wrongly fitted and a light not working , went to the garage and they got it fixed in no time . Would recommend to anyone !
Glenda R
I completely recommend Solid Cars. They were very helpful with many very good value cars. The 3 month guarantee is great and after having a small problem with an electric window they did not hesitate to fix it. Great company, trustworthy and best value I found in the Lothians.
Colin T
Helpful, professional and to the point - Solid Cars sold me a good car at a fiar price with high quality, friendly service.
Linda P
easy purchase and part exchange. pleasant sales person and overall a pain free experience.
Bruce Y
Good experience, polite, straight talking. Car was well prepared for collection.No fuss.
Kevin Y
I was not hounded like you do at other car places. The cars are fair priced and after service really good. Thank yo, my car is running well.
Timothy B
Saw a nice looking Volvo on Autotrader at a decent price. Took a test drive that day, reserved overnight and paid the next morning. Drive away happy. All the stock seemed to be nice cars in good condition. We normally buy brand new, but feel that we've saved thousands buying second hand from Solid. And the warranty gives us confidence that the car is going to give us a few good years. The person we dealt with was helpful and there was no hard sell. It was a good experience. We have recommended this dealer to our friends.
Oleg G
Bought a nice car here, very helpful and professional owner, no pressure. Recommended
Caroline M
Very helpful sales person, nice choice of cars. Easy transaction, no problems, very satisfied. Well recommended.
Stephen C
Excellent service and early problem with car was fixed without any problems. Would recommend for decent cars at fair prices.
Patrick G
First class service polite and friendly salesman.
Blair M
Made the experience of buying a first car easy and painless. Experienced, knowledgeable and polite, everyone I met from Solid Cars was friendly and put me at total ease. Really happy with my car and the service received. Thanks again
Fraser B
Bought a beautiful Ford Focus CC from Solid Cars and it's brilliant. The staff are professional and extremely helpful. Their warranty is a bonus for peace of mind.
Elaine L
My family and I have found Solid Cars to be very helpful and trustworthy. It was good to get a years warranty. I am very pleased with the car and would certainly use them again .
Jennifer D
I'm naturally wary of used car dealers, however Solid Cars gave me an excellent part-exchange for my old car, and I still got a lot of car for the money on the one I was purchasing. Wouldn't hesitate to use them in the future.
Jill M
I was dealt with efficiently and kindly. I was not hurried and everything was explained in a way I could understand. I was not pressured in any way so that for me the whole experience was pleasant and reassuring.
Peter C
Great value, and great customer care as well. Any issues with the car (which were small in an case!) were quickly looked after with no trouble at all during the warranty period.
Marcus B
Very friendly . No pressure put on looking at cars . Just purchased car from them . Followed up on the issues of car that needed repaired . Plus also got extra work carried out now car running better than new. Will be going back for regular servicing and repairs. Have already recommended to family and friends also very easy to speak to about any issues .
Carlo
Bought Ford Focus few weeks ago, nice car, happy with their services. All cars on affordable price, we recommend.Car
Mohammed H
Bought 2010 Renault Laguna from Solid Cars few weeks ago, immaculate car and it is same as it was described in add. Drove all the way from Preston for this but it was worth. Excellent customer services, find very easy to deal with them.
Petromill V
I live in the Midlands, and I was looking for a more specific car, which I found at Solid cars. The distance was big but the customer service was exceptional. The gentleman first offered me a delivery, the price of which was very, very reasonable. I decided to fly to Edinburgh airport, which is close enough to the dealership, the dealer arranged a taxi for me and took care of my petrol and he stayed an hour overtime waiting for me. I came back down on A68, a beautiful empty road with many corners and dips. Just me and 160 hp. Had a great time. It's not even a week yet and I've done almost 500 miles. All in all, I don't think the dealer could have done much more really
Ron B
Bought a nice car and was given a fair trade price in for my old car. Pleasant, helpful people. Would buy from again. Recommended.
Freddie C
Bought a Nissan here excellent service and very helpful,would recommend a visit
Freddie C
I bought a Nissan note here very helpful young man excellent service full years m o t excellent car just what I kneeded now and no problems with it would recommend this new garage
Charles S
We were glad to be able to buy a car which is just what we require, with a minimum of fuss. With thanks ...
Bernard W
I have bought many cars since passing my test in 1964, and I have to say that this was probably the easiest transactions of them all. The individual people, (3 in total), that dealt with me, were all most helpful and genuine. Considering that the car I bought was just under £2000, they gave me the same attention as when I have bought cars costing £18000 in the past. I can but recommend Solid Cars wholeheartedly.
Ram S
I bought a Land Rover free lander it was very good to deal with them and the serivce was very excellent from start to finish the car I bought is only couple of weaks mot left and I queried about mot then the owner done a free mot for a year and got some minor advisory in mot it doesn't fail mot but he fix all the minor issues free of cost the car I bought is really value for money plus the car is much cheaper than the big posh car show room I checked my car withthe same make and similar Milaged and same year regs was 1500 pound dearer in big show rooms over all Iam happy with the service I would recommend any one for use the solid cars
Frances G
I am a solo lady customer and bought a pristine 2010 Nissan Note from this small dealer in Wallyford. The car was advertised on Gumtree at a very good fair price with a full years MOT and 3 month warranty. When I visited the dealership of about 15 cars , I was met by the owner , a young man of about 30yrs. His friendly manner immediately made me feel vey comfortable and unpressured looking at all the cars, then the Nissan I was particularly interested in viewing. After a test drive during which I again felt I was dealing with someone very honest, trustworthy and respectable..I bought the car. The next day he delivered the car to my door. Driving the car, I am totally pleased with my purchase and believe it to be a bargain especially compared to other large dealerships. I have no hesitation and full confidence in recommending Solid Cars. The busines title is completely appropriate for honesty and peace of mind. I will be returning when my daugter passes her test.